Privacy Policy

1. Introduction

GiroAI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hotel management platform and services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and company/hotel name when you contact us or create an account.
• Usage Data: Information about how you use our platform, including features accessed and actions taken.
• Device Information: Browser type, IP address, and device identifiers.
• Hotel Operational Data: Room information, staff assignments, maintenance records, and inventory data that you input into our system.

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing your requests and transactions
• Sending administrative information and updates
• Responding to your inquiries and support requests
• Improving our platform and developing new features
• Analyzing usage patterns to enhance user experience

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our platform
• Legal authorities when required by law
• Business partners with your explicit consent

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data in a portable format

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

8. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@giroai.com
Phone: +960 778 1010